Privacy policy
PRIVACY POLICY
1. Introduction
FLYLAGREE LLC, DBA FLY LAGREE FITNESS (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, register for classes, make purchases, or otherwise interact with our services, including our studio software and third-party payment processors.
By using our website or services, you consent to the terms of this Privacy Policy.
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2. Information We Collect
We may collect the following types of personal information:
a. Information You Provide Directly
• Name, address, email address, and phone number
• Date of birth
• Payment and billing information (processed securely through Stripe or other third-party processors)
• Health or fitness information you voluntarily share for safety or class participation purposes
b. Automatically Collected Information
• Device type, browser type, IP address, and referring website
• Cookies and analytics data used to improve our website performance and class booking experience
c. Third-Party Data
We may receive information from third-party booking and payment platforms, such as Walla, Stripe, or email marketing systems, for the purpose of providing seamless booking and communication services.
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3. How We Use Information
Your information may be used to:
• Register you for classes, workshops, or events
• Process payments and manage accounts
• Communicate class updates, confirmations, or cancellations
• Send newsletters, offers, or updates (only if you’ve opted in)
• Improve studio operations and client experience
• Comply with applicable laws and safety requirements
We never sell or rent your personal information.
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4. Data Sharing and Third Parties
We only share your information with trusted service providers necessary to operate our business, including but not limited to:
• Walla, for class booking and client management
• Stripe, for secure payment processing
• Email or SMS communication platforms used for appointment reminders or marketing (only if opted in)
Each third-party service provider maintains its own privacy policy and security standards.
We may also disclose information when required by law or to protect our rights, safety, or property.
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5. Data Retention and Security
We maintain appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.
Your data is retained only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
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6. Cookies and Analytics
Our website may use cookies and similar tracking technologies to personalize content, analyze site traffic, and improve user experience. You may choose to disable cookies in your browser settings, but some features of the website may not function properly as a result.
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7. Email and SMS Communications
By providing your contact information, you agree to receive class-related communications and reminders. You may unsubscribe from promotional emails at any time by clicking the “unsubscribe” link or replying “STOP” to text messages.
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8. Your Rights
You have the right to:
• Access and correct your personal information
• Request deletion of your data, subject to legal or contractual obligations
• Withdraw consent for marketing communications at any time
Requests can be made by contacting us at aloha@flylagree.com.
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9. Children’s Privacy
Our services are intended for adults age 18 and older. We do not knowingly collect information from minors under 18 without parental consent.
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10. Updates to This Policy
We may update this Privacy Policy periodically to reflect operational or legal changes. The revised version will be posted on our website with the updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the revised terms.
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11. Contact Information
For questions or concerns regarding this Privacy Policy, please contact:
FLYLAGREE LLC, DBA FLY LAGREE FITNESS
Email: aloha@flylagree.com